FAQs

What is event management?

Event management encompasses the strategic planning, coordination, and execution of various events such as conferences, seminars, exhibitions, award ceremonies, corporate dinners and teambuilding. It involves various aspects such as budgeting, scheduling, venue selection, logistics, marketing, and coordination of all necessary resources to ensure the event’s success.

Why do I need an event management company?

Hiring an event management company offers key benefits such as saving time and effort, ensuring professionalism and efficiency, negotiating better rates through vendor relationships, reducing stress, leveraging creative ideas, and achieving successful and memorable events.

What are your area of expertise?

a.c.e conceptualize and provide exceptional event implementation for GLCs, MNCs, PLCs and Corporates. We transform imagination to life, so that to make our clients’ Conference becomes Talk-of-the-Town.

What services do a.c.e offer?

a.c.e specialize in diverse event planning services, including conferences, seminars, exhibitions, award ceremonies, corporate dinners and teambuilding, offering formats that range from in-person to virtual and hybrid settings. Visit our Services for more info.

How much experience do a.c.e have?

Founded in 2007, a.c.e is an award-winning, trendsetting Corporate Events Agency constantly setting new benchmarks in excellence through crafting Talk-of-the-Town events. Our long-standing track record of success, coupled with a dedicated team of seasoned professionals, enables us to deliver exceptional results and create memorable experiences for our clients.

What separate a.c.e from other event company?

a.c.e stands out as an award-winning, trendsetting Corporate Events Agency, distinguishing itself through a unique combination of professional organizing experience and a strong production background. We hold specialized expertise in various event planning domains, including conferences, seminars, exhibitions, award ceremonies, corporate dinners and teambuilding.

Our team’s commitment to excellence, creativity, and attention to detail, opting for innovative solutions and personalized service, ensuring each event is not only flawlessly executed but also exceeds expectations and creates a lasting impression on all attendees.

Do a.c.e offer conference organising services outside of Malaysia?

a.c.e has successfully orchestrated events on a global scale, with prominent appearances in Malaysia, the United States, Singapore, China and various other key locations across the region.

Are you one of the top event companies in Malaysia?

a.c.e has earned a reputation as one of the top corporate event agency across the region. We have perfectly elevated the event industry to the heart of the digital experience with a proven track record of successful events and satisfied clients.

How much does it cost to hold a conference?

The cost of holding a conference can vary widely based on several factors, including the event’s size, duration, location, venue, number of attendees, required amenities, catering options, audiovisual equipment, marketing expenses, and other additional services. We’ll tailor our pricing based on your specific requirements and budgetary constraints.

How early do I need to start planning an event?

Event planning timelines are crucially depend on the event’s size and complexity. We recommend starting the planning process at least 3 months in advance, regardless of the event’s scale. This minimum timeframe ensures the availability of venues and vendors, and provides enough flexibility for any necessary adjustments. At a.c.e, we’re ready to assist you in meticulously planning and executing a successful event within these optimal timelines.

Can you handle large-scale events?

a.c.e specializes in managing large-scale events with expertise and precision. Our experienced team is well-equipped to handle every aspect of event planning, from coordinating with vendors and securing the best venues to managing logistics and delivering a flawless event experience. Whether it’s a major conference, an elaborate award ceremony, or any other large gathering, we ensure that every detail is meticulously planned and executed to meet your expectations and create a memorable experience for all stakeholders involved.

Do a.c.e have experience in managing virtual/hybrid conferences?

a.c.e is well-versed in leveraging digital technologies, live streaming platforms, interactive tools, and virtual event platforms to create engaging and immersive virtual conference experiences. We pivot to become a leading event management company and we are proud to have 2 Malaysia Book of Records titles, both related to virtual events.

How do a.c.e ensure that conferences deliver value and meet the expectations of attendees and stakehholders?

a.c.e specializing in conference management, prioritizes strategic planning and post-event assessment. Our process begins with defining primary goals and understanding stakeholder expectations, followed by creating tailored events that focus on enriching attendee experiences. Post-conference, we analyze feedback and evaluate outcomes against our initial goals to ensure the delivery of value.

Will a.c.e able to offer sufficient costs based on budget for event services and products without compromising on quality?

a.c.e employs several strategies to offer competitive pricing for event services and products without compromising quality:

1. Efficient Resource Management: We optimizes resource allocation, minimizes waste, and maximizes productivity to reduce costs while delivering high-quality services.
2. Negotiation with Suppliers: We negotiates with suppliers, vendors, and partners to secure competitive pricing and favorable terms without compromising on the quality of materials and services used for events.
3. Strategic Partnerships: We collaborates with strategic partners and sponsors to share costs, access resources, and offer bundled services, providing value to clients while keeping costs reasonable.
4. Technology Integration: We invest in technology solutions for event management, marketing automation, and virtual event platforms to streamline operations, reduce manual work, and lower overall costs without sacrificing quality.

How can I get a quote for my upcoming event?

To receive a customized quote for your event, please fill out the inquiry form on our website, or reach out to us through email. Our team will promptly provide you with the necessary information.

Can I request photography & videography services for my events?

We take pride in offering comprehensive photography and videography services for events of all types and sizes. In addition, we do provide photo booth and instant printing services, which brings an interactive and fun element to your event, allowing guests to capture memories instantly and take home personalized keepsakes. Our photo booth setups are customizable to match your event’s aesthetic and branding, providing a unique and engaging experience for attendees.

What are the common challenges in events management, and how does a.c.e address them?

We understand the challenges in events management, including tight timelines, budget constraints, venue logistics, vendor coordination, technical issues, and guest experience. Our event experts address these challenges through strategic plan for executing and managing every events. Our expertise and attention to detail ensure successful events that exceed expectations. Visit our Clientele to discover how our clients have rated our services and shared their feedback.

Does your company handle event registration for events?

a.c.e offers comprehensive event registration services, both on-ground and digital registration solutions, providing a seamless and user-friendly platform for attendees to register and interact with event details. Our goal is to streamline the registration process for your event, ensuring a seamless experience for both organizers and attendees.

Other than event planning services, does your company provide other event-related services? E.g. Marketing.

a.c.e offers digital marketing services as part of our comprehensive event-related solutions. Our digital marketing expertise includes 360 digital marketing, social media marketing, content marketing, and branding strategies aimed at boosting our clients’ brands and expanding their market reach. By integrating digital marketing with our event planning services, we provide a holistic approach that ensures your events are not only well-planned but also effectively marketed to your target audience, maximizing the impact and success.

How do a.c.e ensure seamless live streaming and multimedia presentations without technical disruptions/issues?

Our team will go through thorough technical rehearsals, where we anticipate and address potential issues before the event. Additionally, we implement redundancy systems for critical components, have an experienced on-site technical team, ensure quality assurance for high-definition output, and provide dedicated technical support for attendees. These measures minimize disruptions and enhance the overall event experience.

How do you manage client communications for event planning?

Transparent and continuous communication with our clients is paramount. We ensure that every client receives prompt updates and comprehensive insights, facilitating a seamless and collaborative planning process. Our commitment to transparency helps us build strong relationships and deliver exceptional events.

What risk management strategies does an event planner implement for events?

Safety is our priority. a.c.e conducts detailed safety briefings for every event, preparing for various scenarios to ensure the safety and security of all attendees and staff. Our proactive approach to risk management guarantees a secure and well-managed event environment.

What does Public Liability Insurance cover for my events?

a.c.e ensures that every event is safeguarded under Public Liability Insurance, providing comprehensive coverage to protect against potential legal liabilities.

1. Insurance Coverage
To indemnify the Insured against all sums which the Insured shall become legally liable to pay for compensation in respect of: –
a) bodily injury*
b) loss of or damage to property

2. Limit of Liability
RM 1,000,000 for any One Accident & any One Period of Insurance

3. Excess
5% of loss or minimum RM1,000 on each loss (apples to third party property damage only)

How do you select the perfect venue for events?

We collaborate closely with a network of esteemed hoteliers and venue providers to find the ideal location for each event. Our team carefully evaluates factors like event scale, audience demographics, and logistical requirements to ensure the venue complements the event’s objectives and enhances the guest experience.

How are emcees chosen for events?

Choosing the right emcee is essential for the success of any event. We offers a roster of professional emcees skilled in engaging with diverse audiences and adept at maintaining the event’s flow. We tailor our selections to match the emcee’s style to the theme and atmosphere of your event, enhancing participant engagement and ensuring smooth proceedings.

SUSTAIN EVENT SUCCESS WITH a.c.e

YOUR PREMIER CORPORATE EVENTS AGENCY

 We are dedicated to enhancing your organization’s visibility and authority through event management. Partner with us to empower your team, foster meaningful stakeholder connections, achieving strategic success and sustainable growth.